How can we help in Birmingham?

Contact Us

Your query might be answered elsewhere on the site. Try our FAQs first. 

General enquiries

Call +44 (0)770 400 1028 from 10am to 6pm, Monday to Friday, or contact us.  

Box office and ticketing service

Ticketmaster is our official booking partner, selling tickets for all Academy Music Group venues in the UK.

You can book online or call them on 0844 477 2000 (calls cost 7p per minute, plus your network charge).

Our terms and conditions of entry are here.

Box office times

Please visit O2 Academy Birmingham for any Box Office enquiries.

Opening times: 12 noon to 4pm, Monday-Saturday. These may differ on bank holidays, so do check.

Access and disability provision 

Full details are on our Access page. 

If you can’t find what you’re looking for, please call +44 (0)770 400 1028 or email us

Hire us 

For all hire enquiries, including corporate, location or private events, please click here or contact us.

Work for us 

Click here to peruse our full time career opportunities. 

We’re always after top-drawer, casual bar, cloakroom and box office staff to street team members to help run a great venue. 

Find out more on apply on our careers page

Press office 

Call + 44 (0) 20 7787 3128 or email us.

Visit our online Press Office to find the latest press releases and images. 


We are proud to support Teenage Cancer Trust

Lost property 

If you’ve lost something, we’ll hang on to it for seven days. 

Just let us know what’s gone missing, when, and where you lost it and contact us – if we find it, we’ll let you know.


Your input counts, so if you’ve got a comment, a suggestion, or any kind of issue, let us know.