Safety and Security

Novel Coronavirus (COVID-19) update


Last updated: 10/05/2020

Firstly, from all of us at Academy Music Group and Live Nation venues, can we say a huge thank you to all of you for your understanding while we wait to get back to what we do best.
We must all keep playing our part, and that includes entertainment venues like ours. All the decisions we’re making are for the safety and wellbeing of our staff, artists and visitors.
We’re keeping a close eye on the latest government advice around mass gatherings and working tirelessly with promoters and artists to reschedule shows and tours as quickly as we can.
We know changes to shows are disappointing for fans – not to mention inconvenient. Your ticket agent (that’s who you booked your ticket through) will be in touch with you directly to tell you more. 
We’ll continue following the situation and planning for the future. We’ll also share updates as we have them, so keep an eye on our website and social channels.

You can visit our FAQs right here

Your support and loyalty at this time goes a long way with our teams. We look forward to welcoming you all back to our venues. Take care.






Safety and Security 

The ongoing safety of our customers, staff and performers is of absolute paramount importance, so if you’re visiting one of our venues, please take a moment to read the below information.


Our management and security teams regularly review procedure and protocol with all staff. As with every live event, all arrangements are in continuous consultation and review with local authorities and the police. There are lots of things that go on behind the scenes, too: training exercises; new security measures – so please be patient if things take a little longer than you’re used to.

Your visit

Our venues are monitored at all times, but please can we ask for your help by arriving in good time, as we carry out security searches on entry.

Speak to us

If at any time you see or hear anything untoward, please speak to a member of our team – we’re here to help.

Travel light

Please plan ahead and do your best to travel as lightly as possible. Searches are in place, and we really don’t want to slow you down getting in. So if you really, really need to bring a bag, please make sure that it’s small, less than laptop size or just a small handbag. 

Thank you. 


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