Safety and Security

Novel Coronavirus (COVID-19) update

 

Last updated: 27/03/2020

At all Academy Music Group and Live Nation venues, please be assured that the safety of all our staff, artists and visitors is of paramount importance and we take our responsibility very seriously. 

All shows and events until 20 April 2020 are temporarily postponed, so to help keep you up to date of plans and changes, ticket holders of any affected event will be contacted directly. 

Music and live events are the lifeblood of our industry and decisions to reschedule shows and tours are not taken lightly. First and foremost, we must all follow official guidance from UK Government, the World Health Organisation, Public Health England and Public Health Scotland, as well as local authorities to minimise the risk of the virus’s transmission.  

As venue operators, our priority right now is to work with event promoters and organisers, to rearrange dates for artists, and to help us do that, we whole-heartedly appreciate your support to remain positive and productive as we all adapt to the challenges in this global situation. 

We will update you on ways in which we are doing our part, our management team remains vigilant and we are monitoring the situation in real time and responding as information evolves. We will do our utmost to keep our venue websites and communication channels up to date with the latest show and event details and all-important ticket information. You can visit our FAQs right here

Until we next see you, thank you for your patience and understanding. 

 

Safety and Security 

The ongoing safety of our customers, staff and performers is of absolute paramount importance, so if you’re visiting one of our venues, please take a moment to read the below information.

Security

Our management and security teams regularly review procedure and protocol with all staff. As with every live event, all arrangements are in continuous consultation and review with local authorities and the police. There are lots of things that go on behind the scenes, too: training exercises; new security measures – so please be patient if things take a little longer than you’re used to.

Your visit

Our venues are monitored at all times, but please can we ask for your help by arriving in good time, as we carry out security searches on entry.

Speak to us

If at any time you see or hear anything untoward, please speak to a member of our team – we’re here to help.

Travel light

Please plan ahead and do your best to travel as lightly as possible. Searches are in place, and we really don’t want to slow you down getting in. So if you really, really need to bring a bag, please make sure that it’s small, less than laptop size or just a small handbag. 

Thank you. 

 

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